Online Care with
MindPath Care Centers
Online Care with
MindPath Care Centers
With MindPath Care Centers Telehealth, now the leading HIPAA-compliant, URAC accredited, psychiatric telehealth program in the state, you can access our psychiatric and therapy providers from your desktop, laptop, smartphone, or tablet — from home, work, even while traveling.
We offer 2 convenient options for appointments
- Request an appointment based on your schedule
- Connect with an on-call medication specialist in our Virtual Waiting Room within the hour for urgent needs. Available Monday – Friday | 8:30am to 5pm
What Conditions Can Be Treated via Teleheath?
MindPath Care Centers Telehealth appointments are available for new and current patients who are in need of care urgently. While not every condition is right for a Telehealth appointment, there are a wide variety of times when a video call is appropriate and convenient, including:
- Medication Evaluation
- Medication Management
- Couples Counseling
- Family Therapy
- ADHD / ADD
- Anxiety
- Depression
- Substance Abuse Counseling
- Bipolar Disorder
- Oppositional Defiant Disorder
- Grief/Loss Therapy
- Eating Disorders
- Anger Management
- Agoraphobia
- Domestic Violence
- Bullying
- Postpartum Depression
- Life Counseling
- Obsessive Compulsive Disorder
Create Your Mend Account
Schedule Your Visit OR Visit the Virtual Waiting Room
Meet Online With Your Provider
Meet Some of Our Providers
-
Licensed Clinical Counselor
Raleigh, NC
I offer therapy
- Major Life Change: grief, divorce, etc
- Alcohol Use
- Anxiety
- Cognitive Behavioral Therapy (CBT)
- Depression
- Family / Parenting Therapy
- Drug Use (non-opioid)
- Postpartum Depression
Telehealth
In-network with:
- Aetna NC
- BCBS NC
- Cigna NC
- Tricare NC
- Magellan NC
- Medcost NC
- UBH NC
-
Licensed Clinical Counselor
Raleigh, NC | Telehealth
I offer therapy and telehealth
- Major Life Change: grief, divorce, etc
- Anxiety
- Cognitive Behavioral Therapy (CBT)
- Depression
- Telehealth
In-network with:
- Aetna NC
- BCBS NC
- Cigna NC
- Tricare NC
- Magellan NC
- Medcost NC
- UBH NC
- Humana NC
-
Clinical Social Worker
Charlotte, NC | Telehealth
I offer therapy and telehealth
- Major Life Change: grief, divorce, etc
- Alcohol Use
- Anxiety
- Cognitive Behavioral Therapy (CBT)
- Depression
- Drug Use (non-opioid)
- Telehealth
In-network with:
- Aetna NC
- BCBS NC
- Cigna NC
- Magellan NC
- Medcost NC
- Medicare NC
- UBH NC
- Humana NC
-
Psychiatrist
Durham, NC | Telehealth
I offer medication management and telehealth
- Transcranial Magnetic Stimulation (TMS)
- ADD/ADHD
- Adjustment Concerns
- Anxiety / Stress
- Bipolar I & II
- Depression
- Eating Disorder
- LGBTQ+ Care
- OCD
- Post-Partum / Pregnancy Depression
- PTSD/Trauma
- Telehealth
TMS
In-network with:
- Aetna NC
- BCBS NC
- Cigna NC
- Tricare NC
- Magellan NC
- Medcost NC
- Medicare NC
- UBH NC
- Humana NC
- Alignment NC
Telehealth
TMSGet Started on the Path You Want Today!
Frequently Asked Questions
For a full detailed guide on how to connect to a telehealth appointment CLICK HERE >
What is Telehealth?
Telehealth is our telehealth program that runs through a secure platform (Mend). In this platform you can register as a patient and request an appointment! We are currently offering flexible hours for both psychiatry and talk therapy. The appointment is a video call with one of our providers through the platform (similar to FaceTime or Skype). Any prescriptions will be sent electronically to your pharmacy.
How do I sign up for Telehealth?
We recommend that you use the following browsers: Google Chrome or Firefox.
Do I need any special equipment for a Telehealth appointment?
You need a few basics: a computer or compatible mobile service (tablet or smartphone), a webcam, and a microphone. If your computer or mobile device already has an integrated camera and microphone, you shouldn’t need any extra equipment to get started.
Does my insurance cover this?
At this time, MindPath Care Centers in Mental Health Care will file telehealth claims for BCBS, United Health Care, and Cigna plans.
What is Psychiatry vs. Therapy?
Therapy: Counseling that targets a person’s overall mental health and wellbeing. It focuses on thoughts, behaviors, beliefs, emotions, relationships and social skills. Carried out by a licensed professional with a Master’s or Ph.D.
Psychiatry: Medical specialty based on the diagnosis, treatment, and prevention of mental health disorders. A psychiatrist is a medical doctor, nurse, or physician assistant and prescribes medications for mental health disorder.
I see a med provider in office. Can I use Telehealth for therapy (and vice versa)?
Is my card charged when I enter it to request the appointment
No, it is charged when the appointment is completed.
I have medical related questions about the program, who do I contact?
Call MindPath Care Centers at 984-227-3225 or email us at teletherapy@mindpathcare.com.
I’m having issues with MEND, who do I contact?
Please visit MendFamily.com and click the red Help button.
How are medications prescribed through a telehealth appointment?
The providers are able to electronically send your prescriptions to your pharmacy.
How long are the initial appointments?
Initial appointments are 45 minutes long. Follow up visits are customized by your provider and are priced at $3.50 a minute.
I have a question about my upcoming appointment
Emotions can hit hard, and fast, and sometimes we can feel lost on how to cope. That’s why MindPath Care Centers developed the Virtual Waiting Room where you can connect with a licensed mindcare specialist without leaving your space.
Using the Virtual Waiting Room can help alleviate concerns before they become an emergency. You wouldn’t let a fever go un-examined, so don’t let your mindcare go unchecked.
Our Virtual Waiting Room can be used:
- For medication concerns
- When experiencing heightened anxiety or a panic attack
- If hopelessness or feelings of loneliness occur
- For a mental health check-in
- After a traumatic event happens
Available hours: Monday – Friday | 8:00am – 5:00pm
In-network with Medicare, Tricare, Aetna, BCBS, Cigna, and United Healthcare
If you are experiencing a life threatening emergency, please call 911 or go to your local emergency room. This includes a dangerous self-harm incident, suicidal ideation, homicidal thoughts, or you are in fear of being harmed by someone else.